Same-store sales are healthy across 70 outlets — but ticket sizes above RM 15k are softening as customers hesitate at gold's new highs.
Group revenue grew 8.4% YoY with same-store sales up 5.6%. Beneath that, conversion on tickets above RM 15k slipped from 28% to 23% as customers defer larger bridal sets, and discount usage is up 3 points.
Two of three lost large-ticket sales cite better instalment terms elsewhere. Launching a 0% instalment partnership with a leading Malaysian bank for tickets above RM 10k is the single highest-leverage move this quarter.